Support
Contact
Have a question about your Dato instrument?
Or is something up with it? We're happy to help.
Mail us at:
Forum
Questions you have might already be answered on our community forum. If not, feel free to
ask!
(Or share your latest jams!)
Quick answers
How do I sync the DUO and DRUM?
Connect a sync cable from the SYNC output of one instrument to the SYNC input of the other. This works between DUOs and DRUMs, and with Pocket Operators, Volcas and other gear that uses analog sync. The instrument receiving sync follows the tempo of the one sending it.
How do I connect MIDI?
Both instruments have full-size 5-pin DIN MIDI in and out ports, so a regular MIDI cable is all you need. The forum explains which messages each instrument sends and receives: how to use the DUO's MIDI ports and how to use the DRUM's MIDI.
What kind of power supply do I need?
Any USB power supply or power bank works — the instruments are powered over USB and don't need much power. They also run on a computer's USB port.
How can I change the samples on the DRUM?
Do the DUO and DRUM have an internal speaker?
Manuals
Repairs & returns
Something not working as it should?
Email support@dato.mu and we'll get back to you.
If your instrument needs to come back to us for repair, we'll send you instructions by
email.